About the Role

As a CTO Assistant, you will support the Chief Technology Officer by providing executive, operational, and administrative support across the IT, Engineering, and Technology teams.

This role goes beyond traditional administrative support. You will help manage priorities, improve organizational effectiveness, coordinate key initiatives, and maintain operational visibility through tracking tools, documentation, processes, and reporting.

Key responsibilities
Executive & Administrative Support

• Manage the CTO’s calendar, priorities, and meeting schedule.
• Coordinate meetings, agendas, action items, and follow-ups.
• Prepare presentations, reports, and internal communications.
• Coordinate travel arrangements and expense reporting.
• Maintain confidentiality of executive and corporate information.
• Support recurring leadership communications and reporting.

Operations & Process Coordination

• Track departmental priorities and initiatives.
• Maintain action logs and accountability trackers.
• Develop and maintain SOPs, workflows, and process documentation.
• Maintain RACI matrices and project tracking tools.
• Support operational reporting and timesheet reviews.
• Organize engineering documentation and knowledge repositories.
• Standardize templates, reports, and internal tools.

IT & Asset Coordination

• Coordinate computer and equipment setup for new employees.
• Maintain IT asset inventory and tracking.
• Manage software licenses and access records.
• Support onboarding logistics and systems access.
• Maintain documentation related to IT systems and tools.

Business Support

• Support budget tracking and expense monitoring.
• Assist with purchases, approvals, and reconciliations.
• Research and evaluate software, systems, and technology solutions.
• Assist with grant and funding application coordination

Office & Team Coordination

• Support internal meetings and leadership activities.
• Maintain shared documentation systems and platforms.
• Coordinate cross-functional communications and logistics.

What We’re Looking For

• Diploma or degree in administration, business, or a related field.
• 2-5 years of experience in executive support, operations coordination, or a similar role.
• Excellent organizational and time-management skills.
• Proactive mindset with strong anticipation skills, enabling effective planning, prioritization, and problem-solving in a dynamic technology environment.
• Strong written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• High level of professionalism, discretion, and attention to detail.
• Strong knowledge of Microsoft 365 (Outlook, Teams, SharePoint, Word, Excel, PowerPoint).
• Experience with CRM systems such as HubSpot, Zoho, or similar platforms.
• Comfortable learning new technologies and systems quickly.
• Bilingualism (English/French) is required.

How You Work

• Highly organized and detail-oriented.
• Proactive and solution-focused.
• Professional and trustworthy.
• Adaptable and resilient.
• Strong communicator and collaborator.

Working Conditions

• Full-time, 40 hours per week.
• On-site position based in Montréal.
• Occasional travel or extended hours based on business needs.
• Some light physical activities may be required.

Compensation & Benefits

• Competitive salary based on experience.
• Group insurance and health benefits.
• RRSP / retirement savings program.
• Paid vacation and 10 personal days annually.
• Professional development opportunities.
• Opportunity to contribute to complex rail projects across North America.

Why Join CRWS?

• Work directly with senior leadership.
• Gain exposure to engineering, technology, and business operations.
• Contribute to high-impact projects in the rail sector.
• Join a growing organization focused on innovation and execution excellence.

Confidentiality

This position involves access to sensitive operational, financial, and leadership information. Maintaining strict confidentiality is a condition of employment.

Equal Opportunity Employer

CRWS is committed to providing equal employment opportunities and fostering an inclusive workplace. We welcome applications from all qualified candidates.